Operational-related questions
Contacts DNB
Operating status
We have compiled all of the events and scheduled maintenance on one page
Contact points for banks (PROPAY banks only)
Customer service Partnerbank
Telephone: 8 AM – 4 PM
Email: partnerbank@dnb.no
Opening hours: 5:45 p.m.
Outgoing payments
Telephone: 14:00 - 14:30
Email: outgoing.payments@dnb.no
Opening hours: 5:45 p.m.
Complaints
Telephone: +47 94 14 41 39
Email: investigations.payments@dnb.no
Opening hours: 12:00.
Contact points for other banks
Telephone: 915 04800 - Option 3 (business)
Also contact us via the online bank
Opening hours:
Monday–Thursday: - 4.00 p.m.
Friday: - 4.00 p.m.
Saturday 10:00-14:00
Sunday: closed
Product agreements, creation of users etc.
- Currency accounts (open and close)
- Creation of PROPAY users
- DNB Connect/online bank (opening, change of subscription, authorisation new administrator, etc.)
Email: accountservices.FI@dnb.no