Can I become a customer with BankID from another bank?
Yes, you can become a customer with BankID from another bank.
Is there any charge for becoming a customer and creating an account?
Becoming a customer at DNB is free. Nor does it cost anything to open an account.
See price list for more information (website in Norwegian only).
When can I start using accounts and online banking?
You can start using the online bank and associated accounts as soon as your customer account is set up.
How do I move eFaktura (eInvoice) and AvtaleGiro?
You do not need to move eFaktura (eInvoice) as they are linked to your national identity number and follow you automatically.
Do you have AvtaleGiro payments lined up for the due date in your previous bank? Change the payment date for all of them to today’s date. When they are paid, you can delete all your AvtaleGiro agreements. The issuer will then send you an invoice for the next payment. When you pay this bill in the online bank in DNB, you will be asked to set up an AvtaleGiro. Answer yes to this and a new AvtaleGiro agreement will be set up.