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Your Privacy in DNB

Information on how we process personal data.


Your privacy

To ensure we earn your trust, we strive to be open about how we process your personal data.

Below, you can read about how the companies in the DNB Group process your personal data. You will also receive information about your rights and how you can exercise your rights in practice.

Data controllers in the DNB Group

About the Sbanken concept

Sbanken is a concept delivered by DNB Bank ASA. DNB Bank ASA is the controller for all of the processing of personal data within the Sbanken concept. You will find updated information about the processing of your personal data as part your customer relationship in the Sbanken concept on these pages.

What rights do you have when we process your personal data?

When we collect and process information about you, you have rights under data protection rules and legislation. Below, we will provide you with an overview of your rights, what they entail, and how you can exercise the rights in practice.

We are obliged to respond to you as soon as possible and normally within 30 days at the latest. Sometimes we need some more time to respond to you. If so, we will provide you with an an explanation of why it is taking us longer to process your request and when you can expect a response from us.

Your rights

Contact us

Do you have any questions about your rights or other questions concerning data protection?

Call us – perhaps we can resolve the issue over the phone. You can contact our customer centre on (+47) 915 04800 or chat with us in the online bank at dnb.no.

If you are unsatisfied after having talked to us, you can submit a complaint by logging into our complaints portal, or you can contact us by post at: DNB Bank ASA, Card and Bank Complaints PO Box 4750, 7469 Trondheim, Norway.

You can also contact our Data Protection Officer at personvernombudet@dnb.no.

PM Nettbank

What type of personal data do we process and where to we collect it?

Why do we process personal data?

Why do we use cookies?

Who do we share personal data with?

Changes on this page

This text was last updated 27.03.2024

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