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Questions and answers

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Contact us

Customer Service Business

Opening hours and telephone numbers

Phone number915 04800Monday to Thursday08:00 - 20:00Friday 08:00 - 18:00Saturday10:00 - 15:00SundayClosed

Opening hours and payment deadlines Easter

We have now published payment deadlines and opening hours for telephone and chat for Easter 2025.

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Chat

Our chatbot Aino will answer questions 24/7 and can help you with a lot.

If you open a chat in the online bank and Aino doesn’t know the answer, you’ll be able to continue the chat with an adviser during the corporate department’s opening hours.

Notification of unacceptable circumstances

Unacceptable circumstances include circumstances that are in breach of legal rules (laws, regulations etc.), DNB’s written ethical guidelines (Code of Conduct) or ethical norms to which there is broad adherence in society.

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For customers who are deaf or hard of hearing

We are available through digital services such as chat and contact forms when you are logged in to the online bank, in addition to text message services.

If these services cannot be used, we can be contacted by telephone using Text telephone 149 (Telenor), Image interpretation service (NAV), and via our appointment booking form above.

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Head office

Dronning Eufemias gate 30

0191 Oslo, Norway

Postal address

DNB

PO Box 1600 - Sentrum

0021 Oslo

Org. no.

DNB Bank ASA

984 851 006

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