Help with file transfers
Here we explain how you can send and get files through the corporate online bank
getting started
In order to send and get files through the corporate online bank, the online bank must be integrated.
An administrator or orderer can send us an enquiry via email or chat while logged in to the online bank and request this service.
Integrated online banking costs NOK 0 to set up and NOK 150 per month.
Price list for the corporate online bank
Price list for payment
How to send, authorise and get files (3:56 mins, Norwegian)
Integrated solution
This is the solution you need if you want to send and retrieve files through the online bank. See ‘This is what you’ll need to send and get files’ on the left-hand side.
Bank integration
Banking integration is a solution that gives you the option to send files directly from the accounting system to the corporate online bank.
You can order banking integration via the website of your accounting provider.
Direct remittance
Direct remittance is a solution where the files are sent directly from the accounting program to Nets.
Note: At the present time, DNB only allows the ERP systems Duett and UniMicro/Uni Economy in V3 to continue using this service.
You can remit/send files to and from the online bank through your accounting program using an integrated solution or banking integration.
Read more about:
File setup for sending payment files
Go to the menu option ‘File transfer’ – ‘File setup’.
Click on the ‘New file setup’ button.
Fill out the following values:
- File type:Telepay (unless it concerns a different file type)
- Division: HOVED (unless it concerns a different division)
- File in to the bank: Click on the arrow key and open the folder on your PC/Mac where you want to save the file. On the last step in the process, you’ll create the file name: tiltb.tbd and click ‘Open’. The file path will then be visible in the online bank.
- Receiving return: Click on the arrow key and open the folder on your PC/Mac where you want to save the file. On the last step of the process, you’ll create the file name: tbri.dat and click ‘Open’.
- Settlement return: Click on the arrowhead and open the folder on your PC/Mac where you want to save the file. On the last step of the process, you’ll create the file name: tbai.dat and click ‘Open’.
- Rejection return: Click on the arrowhead and open the folder on your PC/Mac where you want to save the file. On the last step of the process, you’ll create the file name: tbai.dat and click ‘Open’.
Remember to save
File setup for getting OCR files
Go to the menu option ‘File transfer’ – ‘File setup’.
Click on the ‘New file setup’ button.
Fill out the following values:
- File type: OCR-Incoming payments
- Division: HOVED (unless it concerns a different division)
- File from the bank: Click on the arrow key and open the folder on your PC/Mac where you want to save the file. On the last step in the process, you’ll create the file name: tboc.dat and click ‘Open’. The file path will then be visible in the online bank.
Remember to save
File setup for retrieving account information files
Go to the menu option ‘File transfer’ – ‘File setup’.
Click on the ‘New file setup’ button.
Fill out the following values:
- File type: Account Information
- Division: HOVED (unless it concerns a different division)
- File from the bank: Click on the arrow key and open the folder on your PC/Mac where you want to save the file. On the last step in the process, you’ll create the file name: tbwk.dat and click ‘Open’. The file path will then be visible in the online bank.
Remember to save
The file setup tells the online bank where the files to be sent and retrieved are located.
You can create and change file paths in the online bank under ‘File transfer’ – ‘File setup’.
How to create a division for sending files (4:13 mins, Norwegian)
Find out more about the different file setups:
File path not defined
No file setup has been created for this file type/division.
See ‘How to create a file path/file setup’ on the left-hand side and follow the instructions.
Access denied to file path/no access
You don’t have physical access to the file path created in the file setup. For example, you’ve defined the file path as q:/OCR/ocr.dat but don’t have access to the area q or the OCR folder due to an internal reorganisation at your end.
See ‘How to create a file path/file set-up’ on the left-hand side to change the file path or get in touch with your IT department.
System error 607
This is a system error that says that something has gone wrong, but we can’t identify the error. We ask that you log out and log back in to the corporate online bank and try again.
File transfer went wrong 525
You’re trying to retrieve old files where the content has been deleted.
Get in touch with us via chat from the corporate online bank or call us on 915 04800 and we’ll be happy to help.
Missing ‘Get’ button/the button is a red cross
This error is normally due to a Java error on your PC and/or because you haven’t installed Java.
Here are some of the most common errors that can occur when attempting to retrieve files in the corporate online bank.
Select the suitable option:
Telepay
Telepay version 2 (T) and higher is the file format the bank prefers payment files to be sent in.
The format is a national standard. You’ll find the description of the format at Bits. Read more at Bits.no
XML
XML is a file format that can be used to send and receive files.
P001 (pain001): Payment file (incoming file for domestic and international).
P002 (pain002): Receiving and rejection returns.
C54D (camt054d): Settlement return.
C54C (camt054c): Cremul file, incoming payments (eGiro incoming payments).
C053 (camt053): Account information.
Dirrem
Dirrem is the file format used and developed by Nets.
This format is primarily used for OCR accounting data and AvtaleGiro (direct debit)/eFaktura (eInvoice) files but can also be used to submit remittance files. Since the bank’s systems cannot read this completely, all remittance files send in Dirrem will be converted to Telepay.
Edifact/Paymul
Edifact is an international standard for electronic payment processing and is a powerful and complex format.
The corporate online bank supports the transportation of a number of file types with various functions. Check with your accounting program to see which file formats it supports.
If you need to create a new division for file sending, register the file format to be sent on the division. Administrators can see and change this under ‘Administration’ - ‘Privileges’ – ‘Manage division’.
Below is an overview of the most common formats:
Account information files are digital bank statements that are sent or uploaded to your accounting system.
If you want regular deliveries of TBWK (account information file) delivered to the online bank, you can send us an email or start a chat and request this when you’re logged in to the corporate online bank.
Note! It’s only possible to get this delivered on a daily basis.
If you’d like this delivered directly to the ERP (accounting system) you’ll need to create an agreement through the accounting program.