NAV Management

Manager account is for clients at NAV to use for daily expenses. The management solution is only offered to municipalities that have DNB as their main bank.

Who is this suitable for?

Manager accounts are for clients under the management of municipal NAV offices. To open a manager account, NAV must enter into an agreement with the bank, and the account ownership belongs to NAV. Allocation of the account is limited to NAV through their online bank. NAV only manages the clients’ daily expenses in accordance with specific authorities from the client or decision.

Tips and advice

If the client has a lot of money, this should be managed by the guardian/government manager
The Norwegian National Collection Agency (SI) can take pledge in a manager account. NAV must contact SI by email if they have questions about the pledged amount
NAV can register direct debit and payment orders in the corporate online bank
Permanent assignments are registered by NAV in the corporate online bank under ‘Repeterende betaling’
NAV is responsible for ensuring that there is coverage for the payments due. If there is no coverage by the due date, NAV must delete the payment(s) or change the due date. Fees will be charged for missing coverage

Questions and answers

How can the manager account be opened?

The client account is opened by NAV in the online bank on the organisation number for NAV. NAV shall not register the client’s personal ID number; this will be registered in the account by DNB.

When the client account is opened:

The NAV office fills out all the information in the form Manager confirmation and tick for a new account
The form is sent DNB by post to the specified return address

The administrator can check whether «Manager confirmation» is registered in Online Banking under the «Administration» option: Manage / Accounts.

In the line below the account number, it should say «Manager account»
«Account owner» must be the client’s name

If this is not correct, «Manager confirmation» is not received/registered and must then be sent to the bank.

NB! If the client moves, the new NAV office must open a new manager account.

How can the manager account be closed?

NAV (Manager) is responsible for ensuring that the manager accounts are closed if a client no longer has management, this also applies to estates.

To close the account:

The NAV office will fill out the form Manager confirmation and tick the box for the deleted account
The form is sent DNB by post to the specified return address

In the event of a estate, NAV can transfer the balance on the manager account to the heir(s) in accordance with the transfer certificate. The balance can be transferred to the client’s private account if it is still active. This should be done as soon as possible as the transfer must be made before the private account is deleted. Manager confirmation be sent to the bank to close an account (see above).

How can I get a bank statement and the annual statement?

Bank statements: Two account statements are produced, one addressed to the NAV and one with the client’s name and address. Both bank statements are placed in the online bank of NAV.

Year-end statement Two annual statements are produced, one in the online bank of the NAV and one in the sending client.

NAV is responsible for ensuring that the client receives the necessary information.

Note: Year-end statements are only produced if earned interest exceeds NOK 1. If earned interest is under NOK 1, you can use the last statement for the year.

Agreements

Manager confirmation

NAV fills out the form below, which is then sent to us when opening and closing the account. Remember to sign in accordance with the administrative authorisation.

We recommend that you send the completed form to us via the corporate online bank. Log in and click on ‘Send email’ on the right of the home page. Here you can upload the form as an attachment.

Manager confirmation (PDF)Open the file in a new tab

Management authorisation

Signature and ID

Corporate online bank