Updating proof of identity
It is important that we hold valid and updated proof of identity for the people in the company.
Many people have questions about
We offer various proof of identity options. Select the option that suits you best:
- Upload a photo/copy of the proof of identity in the online bank (for yourself or on behalf of someone else in the company)
- Provide proof of identity at a DNB office in Norway
- Provide proof of identity with a digital ID check (only for people who also have a retail customer account with us)
Follow the instructions further down the page.
We have sent a letter to the corporate online bank and by regular post to the companies this applies to. In the letter you will find a list of the people that need to update their proof of identity.
Note! Only the administrator and/or orderer can see the letter in the corporate online bank. You can see who the administrator is under ‘My administrators’ on the right-hand side of the home page in the corporate online bank.
The banks must ensure that they have updated and sufficient data stored about their customers at all times, and they must check and confirm their identity. This is to comply with the Money Laundering Act which applies to all banks.
Even if the bank has known the customer well, the banks must obtain copies of valid identification documents in cases where they no longer hold sufficient or correct information about the customer.
Upload a photo/copy of your proof of identity to the corporate online bank
If you have access to the corporate online bank, you can upload your photo/copy of proof of identity.
Administrators in the corporate online bank can upload on behalf of people who do not have access.
Tips
You’ll see who is an administrator under ‘My administrators’ on the right of the corporate online bank’s home page.
You can choose from:
- Passport
- Norwegian national ID card
- ID card from an EU/EEA country
- Norwegian driving licence from 1998 or newer
- Norwegian bank card with photo from another bank
- Norwegian immigrant's passport or Norwegian travel certificate for refugees
Note! People who do not have a Norwegian national identity number or temporary social security number (D-number) must include a confirmed correct copy of proof of identity.
A confirmed correct copy must be certified with a stamp and signature from the police, court, public agency, financial institution, investment firm, management company, real estate agent, auditor, accountant or lawyer.
Remember to include all important pages, the picture must be clear, and the text must be legible.
Tips
Remember to delete photos/copies of proof of identity from your computer or mobile phone after you have sent it to us.
To find the form, click on the link below and log in to the corporate online bank.
Enter your user ID which consists of two letters and five numbers (example: TB12345).
Then select your preferred log in method. You can choose between BankID, BankID on mobile or without BankID (code device only).
Fill out the form, upload an image/copy as an attachment and send it in to us.
Provide proof of identity at a DNB office Norway
You can choose from:
- Passport
- Norwegian national ID card
- ID card from an EU/EEA country
- Norwegian driving licence from 1998 or newer
- Norwegian bank card with photo from another bank
- Norwegian immigrant's passport or Norwegian travel certificate for refugees
Remember!
- The proof of identity’s expiry date must not have passed
- Emergency passports are not valid
- Bank cards must be from another bank, bank cards from DNB will not be accepted