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Retail customer agreement terms and conditions

Here you’ll find the current terms and conditions for our products and services.

On 1 January 2023 a new financial agreement law came into effect in Norway. Among other things, the law aims to give you even stronger consumer protection and prevent debt problems.

This means that at DNB we are changing the current contractual terms and conditions. On this page you will therefore see two sets of terms and conditions.

Terms and conditions will primarily be available in Norwegian for the moment.

Account

Cards

Loyalty programme

Insurance

Loans

Consumer loan

Online bank and payment services

Mutual funds and savings

Share savings account

Shares, stock exchange and currency

Pension and savings products from DNB Liv

IPS - Individual Pension Savings

Notice of cancellation rights

General

Cancellation, termination and liquidation

Credit card and Mastercard

Credit

Complaints

If you would like more information, Finance Norway has created an overview of what the new Financial Agreement Act means for you as a customer.

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0191 Oslo, Norway

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PO Box 1600 - Sentrum

0021 Oslo

Org. no.

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984 851 006

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