Hamburg harbor, Germany
DNB Bank ASA Filiale Deutschland was established in 1996 as a full-service bank in Germany. Within the bank's strategic core sectors, the branch serves European large and mid-size corporate and institutions, and delivers a large range of banking services and cash management products. Our international customer team combines superior service with short response times.
The German branch is a member of the European clearing system and operates within the eurozone and worldwide through DNB's international network.

Processing of personal data in DNB Germany

Within DNB Bank ASA, Germany branch (”DNB”) we have extensive experience in dealing with customers’ personal information as part of our business. It is important to us that you are confident that your personal data is processed in a lawful and responsible manner. Therefore, we would like to inform you about how we handle your personal information.

GDPR (General Data Protection Regulation)

GDPR (General Data Protection Regulation) is a new EU regulation which will apply throughout the EU and the EEC on 25 May 2018. GDPR replaces former legislation based on the Data protection directive. The purpose of GDPR is to strengthen the protection of the individual with regard to the processing of personal data and to create a single set of rules across Europe.

To ensure that we will treat your personal information in a lawful and responsible manner even after GDPR enters into force, we have conducted a survey, and otherwise adapted our operations after the new legislation, for example to meet the new rights that you have under GDPR. We have also reviewed and improved our procedures to enable us to erase your information when it is no longer needed so that we don’t keep more information about you than we need.

In our Privacy policy, you can read about which personal data we process and why we need to process it. Here you can also read about how long we keep your personal data and your rights when we use your personal information. You find our Integrity policy here.

Your rights according to GDPR

You have the right to Access, rectification, erasure and restriction of your personal data. Just as before, you have the right to obtain information about if and how we use your personal data and how we protect your personal data. We will answer all requests for this information as quickly as we can, but no later than within 30 days. If a certain case should take longer time, we will inform you about how the handling of your request proceeds.

We will, upon your request or on our own initiative, rectify, anonymise, erase or complete information if we should be aware about information that are inaccurate, uncomplete or misleading. You also have the right to complete information if any relevant information should be missing. You have the right to request that we erase your personal data it there are no acceptable reasons for DNB to process your personal data.

You have the right to request that we temporarily restrict the access to your personal data. You will find detailed information about the right to Access, rectification, erasure and restriction of personal data and processes in our Privacy policy.

The right to data portability

You have the right to access parts of your personal data in a structured, commonly used and machine-readable format and to transmit those data to another controller. The right to data portability only applies where the use of your personal data is automated and when the processing is based on your consent or on an agreement between you and DNB.

If you wish to request Access, Rectification, Erasure, Restriction of your personal data or the right to data portability, please use this form

Request for transcript of personal data processed by DNB


Fill out the form, sign it and send to:

Filiale Deutschland
Neuer Wall 72
DE-20354 Hamburg

You can also print the form and mail it to

The Branch's activities are mainly concentrated in the following core areas:

Industry sectors:


Products and services:

  • Current accounts
  • Cash management, DNB Connect, DNB Corporate Portal
  • Credit facilities
  • Deposits
Customer Service
+49 403 575 200


Filiale Deutschland
Neuer Wall 72
DE-20354 Hamburg

» Location

Organisation number 
GE: Amtsgericht Hamburg HRB 93680
Standard settlement instructions

For payments to DNB Germany

Customer information

DNB Connect

DNB Corporate Portal