Simple everyday banking

Feel free to share the brochure with people who would like everyday banking without the Internet.

Download brochure for “Simple everyday banking” (PDF)

We have established a direct number for customers or account signatories for customers who do not use online banking and the Internet.

By calling 23 02 10 50 you’ll come straight to a friendly customer adviser who knows that you, or someone you are the account signatory for, does not use our digital services. The customer adviser is an expert on the services and products described on this page.

For help with other services and products, for example loans, savings, insurance or other, 915 04800 must still be used.

With a giro sent by post, you can pay bills and transfer money by sending the giro forms by regular post. Send your giro forms together with a signed advice note in a pre-addressed envelope.

The forms will then be registered and settled in the normal way. When you have fewer than eight advice notes left, you will automatically receive more by regular post.

You can call us on 23 02 10 50 to order giros sent by post.

AvtaleGiro is adapted to people who want automatic bill payments. We ensure that the regular bills are paid directly from the account on the due date.

After the payment is made, you will find the confirmation on your bank statement. Use of AvtaleGiro requires that the issuer of the bill offers this service.

AvtaleGiro can be created by filling out the form and sending it to NETS AS V/ Avtalebehandling, 0045 Oslo, Norway. If you are not able to print out the form, you can contact us on 23 02 10 50 and we’ll send it to you by regular post.

AvtaleGiro form

By calling +47 24 06 20 70 and pressing 1 for account services, you can check the balance and transfer money between your own accounts 24 hours a day.

All you need is your personal code. You can order an account agreement and personal code by calling us on 23 02 10 50.

By calling +47 24 06 20 70 and pressing 1 for account services, you can also pay bills. This service is called Telegiro.

To pay bills using Telegiro, you need a code device from us in addition to your personal code.

If you don’t have a code device, you can order one by calling us on 23 02 10 50.

If you have received a giro payment notice and this is to be credited to an account you have at DNB, you can send the giro payment notice to us. Before you send the giro payment notice, you must sign this and enter the account number you want the amount to go into.

Address for redemption of giro payment notices:

DNB Bank ASA, Giro, PO Box 1600 Sentrum 0021 Oslo

If this is a regular payment you are going to receive, we recommend that you contact the sender and provide your account number.

Simple banking services, such as checking balances and last transactions in accounts, can be done by text message.

You can also receive notifications to your mobile every time, for example, salary, social security or pensions can be added to the account.

You can order text message services and text notifications by calling us on 23 02 10 50, and we’ll get you started.

A future power of attorney gives you the opportunity to decide who will safeguard your finances and your personal interests if you are not able to do this yourself in the future.

Future power of attorney is an alternative to guardianship. It is important that the authorisation is adapted to your situation and wishes, and that it complies with the requirements for content and design.

There is a lot of useful information about this on the website of the County Governor -Statsforvalterens. We recommend that you become familiar with this.

In order for the future authorisation to be valid for financial matters at DNB, it must be confirmed by the County Governor - “Statsforvalteren”.

Read more on statsforvalteren.no