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| Internet banking service |
Current price |
| Use |
Free |
| Receipt sticker sent by post |
NOK 20 |
| Vipps |
Current price |
| Per transaction |
Free |
| Per transaction over NOK 5.000 |
1 % of amount |
| Text banking and notifications |
Current price |
| Text banking and notifications (SMS) |
NOK 2 * |
| Notifications by email |
Free |
*You will be charged per received text message. The service is currently only available in Norwegian.
| Kontofon (telephone banking service) |
Current price |
| Per call |
NOK 2 |
| Outgoing cross-border payments |
Electronic |
Assisted |
| Europe payment 1) |
NOK 30 |
|
| Ordinary |
NOK 60 |
|
| Express |
NOK 60 |
|
| To recipient without account – paid out in cash/cheque |
|
NOK 260 |
| Cross-border payments – supplementary services |
|
|
Additional charge if payer pays charges outside Norway 2)
|
NOK 175 |
|
| Extra notification by telefax |
NOK 150 |
|
| Customer error that leads to claim/objection (including stop payment/recall of payment) 3) |
NOK 300 |
|
1) The transfer must be in Euro or the currency of the receiving country.
Click here for list of countries. Only valid alternative for charges is ‘shared payer/payee’.
2) Additional fees for payments in non EU/EEA currency and/or payments to countries outside the EU/EEA area may occur.
3) Any other bank charges are in addition to this.
NB! If the payment has been debited from the account, recalling it will involve reversing the payment using the bank's buying price for the currency in question. The currency exchange will normally result in a loss.
The fees for standing orders are the same as for paper-based payments.
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| Incoming cross-border payments |
Electronic |
International cheque
in NOK or other currency |
| Amounts up to NOK 5 000 (or equivalent in other currency) |
NOK 50 |
|
| Amounts exceeding NOK 5 000 (or equivalent in other currency) |
NOK 100 |
|
| EU/SEPA payment 1) |
NOK 20 |
|
| Pension payment to account – all amounts 2) |
Free |
|
| Cheque up to NOK 500 3) |
|
NOK 20 |
| Cheque NOK 500 - 2 000 3) |
|
NOK 75 |
| Cheque exceeding NOK 2 000 3) |
|
NOK 150 |
| Pension cheque |
|
Free |
| Incoming cross-border payments – supplementary services |
|
| Additional notification by telefax |
NOK 150 |
| Honoured cheque returned by bank outside Norway 4) |
NOK 150 |
| Cheque sent for collection through bank outside Norway 5) |
NOK 450 |
| Traveller`s cheque |
NOK 50 |
1) Applies to payments where IBAN and BIC are specified sent from EU/EEA country using standard code for charges – i.e. payee only pays charges in Norway. Applies to all amounts in Euro and up to SEK 500 000 for payments in SEK. The fee for payments exceeding SEK 500 000 is NOK 100.
2) The service is free only for pensioners with Norwegian social security number.
3) Also applies to recall of international cheque issued by DNB.
4) Any other bank charges are in addition to this.
5) Any other bank charges are in addition to this. The process can take up to 8-10 weeks.
| |
Current price |
| BrevGiro (giros sent for processing in special pre-addressed envelopes) |
|
| Fee per giro (postage per envelope comes in addition to this) |
NOK 12 |
| Issuance of money order |
NOK 100 |
| Receipt sticker sent by post |
NOK 20 |
| List of receipts sent by post |
NOK 10 |
| Return of unprocessed giros due to insufficient funds, incorrect form or insufficient information |
NOK 95 |
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| Current account – deposit rates |
|
|
| Interest rate |
0.10 % |
|
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Opening and maintenance
of security deposit account
|
Internet banking |
Assisted |
| Up-front fee |
NOK 500 |
NOK 1250 |
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| |
Current price |
| In-store banking outlet |
|
Withdrawal
|
NOK 20
|
| Deposit to account |
Free |
Giro payment
|
NOK 100 |
Encashment of giro money order
- paid in cash
- for deposit in account
|
NOK 50
Free |
| Purchase/sale of foreign currency at post office |
NOK 75 |
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| Manual services in branch office |
|
| Cheque, bank draftor Giro money order deposited into account |
Free |
| Refund of uncashed giro money order |
NOK 50 |
| Purchase/sale of foreign currency cash at the counter, Oslo Airport |
NOK 50 |
| Photocopies |
|
| Copy of voucher/statement, per copy (e.g. receipt, giro, bank statement, annual statement etc.)* |
NOK 100 |
| List of transactions per account |
NOK 250 |
*Max NOK 750 per year.
Value-dating rules
The value date is the date from/to which interest is calculated on amounts deposited over the counter, by means of cash deposit machines or in connection with money transfers. The cut-off time for same day value-dating of credit and debit transactions is 13:30.
The value-date for transactions after the cut-off time will be the next banking day or the next calendar day as set out below:
| Transaction type |
Value-date |
Before cut-off time |
After cut-off time |
| Out |
Debit |
Today’s date |
Next banking day |
| Fee |
Debit |
Today’s date |
Next banking day |
| Cheque |
Debit |
Today’s date |
Today’s date |
| In |
Credit |
Today’s date |
Next banking day |
| Transfer/payment |
Debit |
Today’s date |
Next banking day |
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General information
Telephone charges
When you call DNB or use SMS or telephone services, your telephone service provider´s charges will come in addition to the amount set out in this price list.
Some telephone service providers charge higher rates for calls to 5-digit than 8-digit numbers. When calling DNB's Customer Service, we recommend that you use telephone number 915 04800 instead of 04800. You may still use 04800 for sending SMS.
This also applies to any other 5-digit numbers used by companies in the DNB Group. For all of these you can use the 8-digit alternative where 915 are the first three digits.
Use of cards outside Norway
The currency exchange rate applied to card purchases outside Norway is the rate on the settlement date in Visa International and Master card International, respectively, plus a conversion fee of 1.95%. All purchases and withdrawals using DNB VISA and DNB Mastercard cards will be converted to NOK.
Unauthorised overdrafts – interest and charges
Overdrawing of accounts is not allowed and penalty interest will accrue. The penalty interest rate is currently 20% p.a. Dunning fees in accordance with the Norwegian Debt Collection Act come in addition to this.
Commercial customers
You will find our price list for corporate customers posted on the webpage dnb.no/corporate, by searching for "Price list".
Deposit guarantee As required by to the Norwegian Act number 75 of 6 December 1996 on Guarantee Schemes for Banks, the bank is a member of the Norwegian Banks’ Guarantee Fund. In accordance with the Act, aggregate deposits of up to NOK 2 million per depositor are guaranteed by the fund. The maximum amount of NOK 2 million applies even if the depositor has several accounts in DNB, irrespective of whether the accounts were opened in DNB, Den norske Bank, Gjensidige NOR Sparebank, DNB, DnB Privatbank, Vika Bank or Cresco, as these are all part of the DNB Bank group. Any amounts owed to the bank may be set off against the guaranteed amount if the debt has fallen due for payment and the bank has a right of set-off according to then prevailing Norwegian law. The guarantee shall apply even if the bank itself is unable to meet its financial obligations.
How to contact us:
- See www.dnb.no
- Call customer service on 915 04800 24 hours a day.
- Drop by one of our branch offices
We reserve the right to change the rates and prices at any time and do not guarantee that there are no errors in the price list. If the terms and conditions for the products and services you use are changed, you can terminate the agreement free of charge up until the changes enter into force.
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