Price list banking and cards

Text banking and notifications	Current price
Text banking and notifications (SMS)	NOK 2 *
Notifications by email	Free

*You will be charged per received text message. The service is currently only available in Norwegian.

Telephone charges

When you call DNB or use SMS or telephone services, your telephone service provider´s charges will come in addition to the amount set out in this price list.

Some telephone service providers charge higher rates for calls to 5-digit than 8-digit numbers. When calling DNB's Customer Service, we recommend that you use telephone number 915 04800 instead of 04800. You may still use 04800 for sending SMS.

This also applies to any other 5-digit numbers used by companies in the DNB Group. For all of these you can use the 8-digit alternative where 915 are the first three digits. 

Outgoing cross-border payments	Electronic	Assisted
Europe payment 1)	NOK 30
Ordinary	NOK 60
Express	NOK 60
To recipient without account – paid out in cash/cheque		NOK 260
Cross-border payments – supplementary services
Additional charge if payer pays charges outside Norway 2)	NOK 175
Extra notification by telefax	NOK 150
Customer error that leads to claim/objection (including stop payment/recall of payment) 3)	NOK 300

1) The transfer must be in Euro or the currency of the receiving country. Click here for list of countries. Only valid alternative for charges is ‘shared payer/payee’.

2) Additional fees for payments in non EU/EEA currency and/or payments to countries outside the EU/EEA area may occur.

3) Any other bank charges are in addition to this.
NB! If the payment has been debited from the account, recalling it will involve reversing the payment using the bank's buying price for the currency in question. The currency exchange will normally result in a loss.

The fees for standing orders are the same as for paper-based payments.


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Incoming cross-border payments	Electronic	International cheque in NOK or other currency
Amounts up to NOK 5 000 (or equivalent in other currency)	NOK 50
Amounts exceeding NOK 5 000 (or equivalent in other currency)	NOK 100
EU/SEPA payment 1)	NOK 20
Pension payment to account – all amounts 2)	Free
Cheque up to NOK 500 3)		NOK 20
Cheque NOK 500 - 2 000 3)		NOK 75
Cheque exceeding  NOK 2 000 3)		NOK 150
Pension cheque		Free

Incoming cross-border payments – supplementary services
Additional notification by telefax	NOK 150
Honoured cheque returned by bank outside Norway 4)	NOK 150
Cheque sent for collection through bank outside Norway 5)	NOK 450
Traveller`s cheque	NOK 50

1) Applies to payments where IBAN and BIC are specified sent from EU/EEA country using standard code for charges – i.e. payee only pays charges in Norway. Applies to all amounts in Euro and up to SEK 500 000 for payments in SEK. The fee for payments exceeding SEK 500 000 is NOK 100.

2) The service is free only for pensioners with Norwegian social security number.
 
3) Also applies to recall of international cheque issued by DNB.

4) Any other bank charges are in addition to this.

5) Any other bank charges are in addition to this. The process can take up to 8-10 weeks.

Deposit guarantee

As required by to the Norwegian Act number 75 of 6 December 1996 on Guarantee Schemes for Banks, the bank is a member of the Norwegian Banks’ Guarantee Fund. In accordance with the Act, aggregate deposits of up to NOK 2 million per depositor are guaranteed by the fund. The maximum amount of NOK 2 million applies even if the depositor has several accounts in DNB, irrespective of whether the accounts were opened in DNB, Den norske Bank, Gjensidige NOR Sparebank, DNB, DnB Privatbank, Vika Bank or Cresco, as these are all part of the DNB Bank group. Any amounts owed to the bank may be set off against the guaranteed amount if the debt has fallen due for payment and the bank has a right of set-off according to then prevailing Norwegian law. The guarantee shall apply even if the bank itself is unable to meet its financial obligations.