Go to Log In and BankID

Here you’ll find what need to know about logging into the corporate online bank

Many people have questions about

I don’t know how to log in

BankID

You can log in with BankID in two ways. You can switch between these two methods by clicking on “Select other BankID”.

With code device:
1. Enter the 6-digit single-use code from the code device
2. Enter your personal password consisting of at least 8 characters
With the BankID app:
1. Click on the notification that appears on your phone to open the app. If you haven’t turned on notifications you’ll need to open the app yourself
2. Authorise the request in the app
3. Go to the log in window in the online bank and enter your personal password consisting of at least 8 characters
You can switch between these two methods by clicking on ‘Select other BankID’.

BankID on mobile

How to log in with BankID on mobile:
Enter your 8-digit mobile phone number
Compare the reference in your web browser to the one that appears on your phone
Enter the 4-8 digit ID PIN that you created

Note! From and including 1 September 2022, BankID on mobile will gradually be phased out and replaced by a BankID app.

BankID with code device or app

With code device

Click ‘Log in’ in the top right-hand corner and fill in your user ID (two letters and five numbers) to go straight to the corporate online bank
Forgotten your user ID? If so, enter your national identity number (11 digits) and switch from the private online bank to corporate after you’ve logged in
You can log in with BankID in two ways. Select “other BankID” and then “BankID”
Enter the 6-digit single-use code from the code device
Enter your personal password consisting of at least 8 characters
Click on the arrow to log in

Click ‘Log in’ in the top right-hand corner and fill in your user ID (two letters and five numbers) to go straight to the corporate online bank.
Forgotten your user ID? If so, enter your national identity number (11 digits) and switch from the private online bank to corporate after you’ve logged in
You can log in with BankID in two ways. Select “other BankID” and then “BankID app”
Click on the notification that appears on your phone to open the app. If you don’t have notifications turned on, you’ll need to open the app yourself
Authorise the request in the app
Go to the log in window in the online bank and enter your personal password consisting of at least 8 characters
Click on the arrow to log in

Forgotten personal password

Find out more about BankID

Switch between online banks

Private and corporate

Switch between the private and corporate online bank:
Log in by entering your national identity number (11 digits) and select ‘BankID’ or ‘BankID on mobile’
When you’re logged in, select ‘Corporate Bank/Switch Online Bank’ on the right-hand side of the online bank home page
You’re now logged in to the corporate online bank.
On the right of the front page, you will see what your user ID is. It consists of two letters and five numbers, e.g. CB12345

How to switch between online banks (1:27 mins, Norwegian)

Multiple corporate online banks

Switch between multiple corporate online banks:
Log in by entering your user ID (two letters and five numbers, for example, CB12345). You can also use your national identity number (11 digits) and select BankID or BankID on mobile
When you’re logged in, you’ll find a button on the right-hand side of the home page that says ‘Corporate Bank/Switch Online Bank’
You can easily switch between either the private or corporate online bank or multiple corporate online banks if you have them

How to switch between online banks (1:27 mins, Norwegian)

Questions and answers

I’ve forgotten my password. What should I do?

If you have any other log in options than BankID (e.g. BankID on mobile) you can log in to the private online bank and get a single-use password sent by text message.

You may also like to see these instructions:

BankID new password by text message (PDF, Norwegian)Open the file in a new tab

If you don’t have any other log in options, you can call us on +47 915 04800 and we’ll be happy to help.

Why can’t I get in to the online bank?

There may be several reasons you cannot access the online bank. It may be a problem with the browser, BankID, the code device or that the systems are temporarily unavailable.

How to update the browser:

Firefox Google (PDF, Norwegian)Open the file in a new tab

Chrome (PDF, Norwegian)Open the file in a new tab

Safari Mozilla (PDF, Norwegian)Open the file in a new tab

Internet Explorer (PDF, Norwegian)Open the file in a new tab

Problem with the code device?

Call us on 915 04800 and we’ll help you investigate the code device in more detail. If you have a code device from another bank, you need to contact the bank that issued it.

Ask the chat bot Aino…

…24 hours a day, 365 days a year.

Aino helps thousands of customers every single week.

Contact us

Corporate Customer Service

Opening hours and telephone number

Deadlines and opening hours during Christmas

Chat

Our chatbot Aino answers questions around the clock and can help you with many things.

If you open a chat from the online bank and Aino does not know the answer, you will have the option to continue chatting with an adviser during the business centre's opening hours.

Notification of unacceptable circumstances

Unacceptable circumstances refer to matters that are in breach of legal rules (laws, regulations, etc.), DNB's written ethical guidelines (Code of Conduct), or ethical standards that are widely adhered to in society.

For those who are deaf or hard of hearing

We are available through digital services such as chat and contact forms in the logged-in online bank, as well as SMS services.

If these services cannot be used, we can be contacted by telephone through Text Telephone 149 (Telenor) or Video Interpreting Service (Nav),