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How to become a bank customer in Norway

Are you new to Norway? This is where you’ll find the information you need to become a bank customer with DNB.

Girl looking through documents.

Become a DNB customer

The bank must know its customers

As a bank in Norway, DNB is obliged to help prevent financial crime. In order to do this, we need to know our customers, so that we are sure that you are who you say you are. Therefore, we need you to provide valid proof of identity when applying to become a customer.

Refugees and asylum seekers without proof of identity

Banking services are essential for taking part in society. Refugees and asylum seekers who lack a passport or other valid ID that is normally required may still become a DNB customer by submitting an application form.

Proof of identity: You must prove to the bank that you are who you say you are

To become a customer at a bank in Norway, you need to show that you are who you say you are. You can do this by showing valid proof of identity and documentation at a bank branch. Bring an interpreter if you cannot communicate in Norwegian or English.