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You need to update your customer information

It is important that the information we have about you is correct and up to date. You are therefore required to provide new proof of identity.

This is how easy it is to provide updated proof of identity (1:37 mins)

For most people, the quickest way to do this is to identify yourself using the BankID app.

To authenticate with the BankID app you need:

  • valid passport or
  • Norwegian national ID card or ID card from EU/EEA countries

The Bank ID app requires you to update your phone:

  • iPhones must be using iOS 13 or newer
  • Android phones must be 7.0 or newer

If you are not able to use the BankID app or do not have a valid passport and ID card, you are welcome to provide proof of identity at one of our branches.

English: There are several ways to verify your identity

BankID App: if you’re logging into the online bank with your mobile phone, you can provide proof of identity as follows:

Start proof of identity with the BankID app

BankID App: if you’re logging into the online bank on your computer, you can provide proof of identity as follows:

Start proof of identity with the BankID app

Several of our branches are open for proof of identity

Upload a photo/copy of your proof of identity to the corporate online bank

Log in and upload your proof of identity here

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Dronning Eufemias gate 30

0191 Oslo, Norway

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PO Box 1600 - Sentrum

0021 Oslo

Org. no.

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984 851 006

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