Help with payments and transfers
Frequently asked questions
The bank has the following updates for bill payments and transfers from accounts, every working day: approximately 00:05, 08:00, 10:00, 11:30, 13:00 and 14:30.
How to set up AvtaleGiro 2:08 min
Set up AvtaleGiro in the online bank under Everyday banking and loans - AvtaleGiro and Digipost.
You need the KID (customer ID) and account number from the payee.
Log in using the link below.
Pay your bills in the normal way until you see the bill automatically in the Payment summary. This can take up to 6 weeks.
If you don’t have Always eFaktura (eInvoice), you’ll receive a bill in the post from 15 May, where you may previously have received eFaktura. If you want to use eFaktura (eInvoice), you must now set up an Always eFaktura (eInvoice) agreement.
Log in to the online bank.
Select Everyday banking and loans in the menu. Then select Pay and transfer.
Select AvtaleGiro and eFaktura (eInvoice) to then activate Always eFaktura (eInvoice).
AvtaleGiro (Agreed, regular payments from your account to a specified recipient) is an agreement between you and the payee to pay your bills automatically. Once the agreement is set up, you will see the payment in your Payment summary, and the payment will be made automatically on the due date.
When you accept Always eFaktura (eInvoice), most companies can send you eFaktura (eInvoice), as long as you have not actively opted out of this specific company.
You will also receive eFaktura (eInvoice) from the companies you have agreed to as of today.
This depends on when the payment is made, and whether the payment goes between accounts at DNB or two different banks.
The main rule is:
If you’ve registered your payment before 14:30, the money should be in the recipient’s account the same day.
If you’ve paid after 14:30 the money will be in the account early the next working day (Monday to Friday)
Instant payment
With Instant Payment in the mobile bank/mobile app, the payment will be made immediately.
Payments between DNB customers are always free – regardless of the amount.
Instant payment from a DNB account to other banks will be charged at a price of NOK 75 for amounts over NOK 5000 (payments between NOK 0-5000 are free of charge, from and including NOK 5001 the charge is applied).
Direct payments from customers under the age of 18 are without price (regardless of amount).
With Charge immediately in the online bank, you can transfer immediately between DNB accounts. Recipients at another bank will receive your money in their account the next day.
You can stop/change a payment in the payment summary by reactivating or changing the details of a payment.
Log in using the link below.
Click on the gear symbol to the right of the payment to make changes.
In your online bank, you can make payments to and from abroad.