Error code BID 1439 usually occurs if you enter a wrong one time code from your code device several times. This usually happens if you:
- have different code devices and use a wrong one
- also have BankID from another bank and forget to choose DNB in the first step of the login procedure
Call us on 915 04800 (+47 915 04800 from abroad), and we will help you.
Error code BID 5000 may occur when you try to log in with BankID. This often means that the browser you are using is blocking third-party cookies.
To solve the problem, you can:
- Allow third-party cookies by changing browser settings
- Log in with BankID on mobile or Without BankID
- Use our Mobile bank
- Try another browser
BankID is a personal and simple electronic proof of identity for secure identification and signing online. In the physical world you identify yourself with a passport or bank card. In the electronic world you may use your BankID to certify your identity.
Your BankID is personal and must not be transferred, entrusted to or used by anyone other than you. Passwords, personal codes and other security procedures shall not be revealed to anyone, including the police, the Bank or members of the Customer's household.
Read about BankID, BankID on your mobile and more information on bankid.noYou must be 13 years to order BankID. Are you between 13 and 18 years you can order BankID for youth in the Norwegian Internet bank. Your identity also need to be proven with your passport in the bank you order your BankID. You can order BankID in several banks. You must have a Norwegian birth number to be able to get a BankID from us. If you have a D-number, you can use the login option without BankID.
Internet banking customers order BankID in the Internet bank. You must choose a personal password which you use together with your code device. In DNB you can order BankID from Settings in the Internet bank.
Due to security your BankID need to be renewed regularly. DNB will send you a notification in your secure mailbox in the Internet bank when this is about to happen.