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S for Summer time

Here you will find tips on how to avoid fraud, stay updated on the go and get the help you need this summer.

Remember valid travel insurance

Insurance for all types of travels, without accommodation requirements As soon as you put your foot out the door, you should have the travel insurance in order.

The travel insurance covers reasonable and necessary expenses in connection with damage and loss of items, as well as illness and accident that occur during travel.

In many countries, public funding does not fully cover the costs of healthcare services. Not even home return when you are ill or exposed to an accident. It’s therefore smart to have travel insurance in order.

Check travel advice and events in your country.

Read more and book travel insurance
Airport

Lounge if your flight is delayed

If your flight is delayed by more than one hour, you’ll get free access to an airport lounge or a payout with our travel insurance.

Remember to register your flight at least two hours before departure.

Read more and register on SmartDelay
Fly på terminalen sett fra loungen

Download the travel card

Download the digital travel card on your mobile and get easy access to us if you become ill or have an emergency while travelling.

Log in and download
Digital travel card Company AEM

An idea in the summer heat?

Quiet days provide space for new ideas. Many people have plans to start their own business. With us, it's easy to register your company.

Start your business now

Summer offer - 3 months free use of the accounting system DNB Regnskap!

With the accounting system DNB Regnskap, you can easily keep track of your finances and maintain full control of your accounts.

  • Banking and accounting in one place
  • Suitable for businesses large and small
  • From NOK 129 per month
Try the accounting system DNB Regnskap free for three months
Woman with laptop working on the veranda

Safe card use abroad

Pay by credit card abroad

When abroad, it’s safest to pay by credit card. Then you can check that the amount is correct before you pay the bill that comes back In addition, it’s safer to use and gives you more rights than the bank card.

By using the credit card on the trip, you will avoid an empty account in case the fraud easier to get the money back by claiming a fee-free purchase of goods and a good exchange rate avoid the reserved amount on your own checking account, get interest-free payment deferral can use the discounts the credit card gives you

If you pay at least half of the cost of the trip’s transport costs with your Mastercard, you get travel insurance included with your purchase.

Always bring two cards

It’s always nice to have a backup solution. Getting hold of money for your holidays is quickly too tough if you suddenly lose your wallet.

With both Visa cards and Mastercards on your trip, you’re on the safe side. Keep your bank cards separated so that you can avoid losing both cards if you should get lost or have your wallet stolen.

Have you lost the card? Block your card immediately if it’s lost or stolen Cards can be blocked and replaced in the mobile and online bank, or by calling us on 915 04800 (+47 915 04800).

Select local currency

Always choose the local currency when using your card abroad. You get a better exchange rate if you pay in a local currency and not in Norwegian kroner.

Many ATMs, shops, restaurants and other places where you use a bank card give you the choice, or choose a currency for you, when you need to pay. You should then use or change to a local currency, or "no conversion".

You can check today’s exchange rates in our currency calculator.

Check today’s exchange rates

Beware of card fraud

False text messages and emails can often seem very convincing. Remember that DNB will never ask you for sensitive information like a password or pin code via text or email.

Have you experienced fraud? Contact us immediately on (+47) 915 04800.

Find out more about what you need to do
Worried older man

On the go this summer?

Keep up to date with the mobile bank. Check balances, approve payments, block cards and much more. Do as over 100,000 others and download the app.

Read more and download

Be ready – even digitally

Stop – Think – Check

Fraudsters are creative and there are always new ways to scam you. Therefore, it’s more important than ever to remember that:

  • digital information can easily be falsified
  • be critical of all digital information, whether you’re reading social media, ads, emails or messages
  • consider the content and send it carefully before you click any further
Les mer om dataangrep

ID theft

ID theft is about stealing information about you and exploiting it. The goal is usually to achieve financial gain by applying for credit cards, taking loans or making purchases of goods and services.

ID thieves are often looking for information such as social security numbers, passport information, bank cards and card numbers, signatures and PIN codes.

Get helpful tips and advice here

How you can protect yourself online

Here are some general tips about how you can protect yourself digitally.

  • Be careful when sharing information
  • Not uncritical click on links or open attachments
  • Ensure secure login
  • Keep up to date with fraud methods
  • Help the bank protect you
Read more about each tip here

Useful tutorial videos

Block your card in the mobile banking app

You can easily block your card in the DNB Bedrift mobile banking app if you need to.

How to grant authorisation

If you wish to obtain authorisation to others' accounts or grant authorisation to your accounts, this is how you do it.

Help and guidance

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Tips to prevent fraud attempts

It is particularly important to be careful during the summer when many are vulnerable due to low staffing levels and many holiday cover staff.

Here are some tips:

• Clear out and close inactive accounts
• Keep track of who has access to accounts
• Dual control for invoice payments
• Amount limits at user level
• Is it the correct contact person at the bank?
• Update the Brønnøysund Register Centre with correct information about the company

Cyber insurance Ensures your business receives immediate assistance from an IT expert when you are at risk of data breaches, so that damages are minimised.

Frequently asked questions about international payments

1. What is IBAN and BIC/SWIFT?
IBAN stands for International Bank Account Number and is an international standard for account numbers. You can find your IBAN account number on your account statement or by using the IBAN calculator.

BIC stands for Bank Identifier Code, and is the code that identifies the bank. BIC is also called SWIFT, and is required for payments to a number of countries, and always when using IBAN.

  • BIC/SWIFT addresses consist of eight or 11 characters
  • DNB's BIC (SWIFT) address is DNBANOKKXXX

2. I am expecting a payment.
Check with the sender that they have entered the correct information. For you to receive money from abroad, the sender needs:

  • Your name and address
  • Your IBAN
  • Our BIC/SWIFT which is DNBANOKKXXX
  • Currency type and amount

Frequently asked questions about payments

1. When are the payment deadlines?
If you have approved the payment before 14:30 on a business day, the funds will generally be in the recipient's account the same day.

If you have approved a payment after 14:30, the funds will be in the account early the next business day (Monday to Friday).

2. Where can I see recent transactions?
In the DNB Bedrift app: Go to overview, tap on the account number you wish to view. Here you can choose between completed or upcoming.

In the online bank: Select Account in the menu at the top and then New account information / Recent transactions. Select the relevant account and date and click on Show overview.

Here you can search for transactions from up to two years back in time, but the maximum search period is one year at a time. If you wish to print or export the information, you can do this by clicking on Print, To Excel or To CSV file at the top of the page.

3. It does not show who has paid in recent transactions?
The payment must be posted to the account before you receive information about the sender. You can then see this in the corporate online bank by clicking on Payment - Incoming payment.

If the payment is only reserved, you must wait until it is posted, usually the next business day.

Frequently asked questions about file transfer

There are several ways to use file transfer in DNB. The most common methods are to send and retrieve files manually in the online bank or to have a direct integration with the accounting system.

1. What is RGB?
DNB offers pre-approved payments that make it easy for you to approve payments directly in the accounting system in a secure manner and in compliance with regulatory requirements.

With RGB, you do not need to approve payment files in the corporate online bank, and most accounting systems have facilitated this.

Read more about RGB

2. I have ordered a payment collection agreement and now I cannot see who has paid?
With a payment collection agreement, you will find that you do not see the sender's name on the account statement, only total amounts. Information about who has made payments is available in the file that you either retrieve in the online bank or directly in your ERP system.

Did not find what you were looking for?

We have several help and guidance pages covering different topics such as:

  • Account
  • Corporate online bank
  • ERP and integration
  • Corporate card
  • Financing
  • Pension
  • Insurance

Please contact us!

We at the business centre are available to answer your questions.

Call the business centre

Telephone +47 915 04800

Opening hours:
Monday to Thursday: 08:00 - 20:00
Friday: 08:00 - 18:00
Saturday: 10:00 - 15:00
Sunday: Closed

Chat with us

Our chatbot Aino answers questions around the clock.

If you open a chat from the online bank and Aino doesn't know the answer, you'll have the option to continue chatting with an adviser during the business centre's opening hours.

Book a meeting for advisory services

Here you can book a telephone or video meeting with, amongst others, start-up pilot, insurance or financing for tips and guidance.

Questions related to online banking and case status should be directed to telephone or chat.

Book a meeting

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