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S for Summer time

Here you’ll find tips on how to avoid fraud, stay up to date on the road and get the help you need this summer.

Remember valid travel insurance

Insurance for all types of travels, without accommodation requirements As soon as you put your foot out the door, you should have the travel insurance in order.

The travel insurance covers reasonable and necessary expenses in connection with damage and loss of items, as well as illness and accident that occur during travel.

In many countries, public funding does not fully cover the costs of healthcare services. Not even home return when you are ill or exposed to an accident. It’s therefore smart to have travel insurance in order.

Check travel advice and events in your country.

Read more and book travel insurance
Airport

Lounge hvis flyet er forsinket

Er flyet ditt mer enn én time forsinket, får du fri tilgang til flyplasslounge eller en utbetaling, med vår reiseforsikring.

Husk at du må registrere flygningen minst to timer før avgang.

Les mer og registrer på Smartdelay
Fly på terminalen sett fra loungen

Download the travel card

Download the digital travel card on your mobile and get easy access to us if you become ill or have an emergency while travelling.

Log in and download
Digital travel card Company AEM

Safe card use abroad

Pay by credit card abroad

When abroad, it’s safest to pay by credit card. Then you can check that the amount is correct before you pay the bill that comes back In addition, it’s safer to use and gives you more rights than the bank card.

By using the credit card on the trip, you will avoid an empty account in case the fraud easier to get the money back by claiming a fee-free purchase of goods and a good exchange rate avoid the reserved amount on your own checking account, get interest-free payment deferral can use the discounts the credit card gives you

If you pay at least half of the cost of the trip’s transport costs with your Mastercard, you get travel insurance included with your purchase.

Always bring two cards

It’s always nice to have a backup solution. Getting hold of money for your holidays is quickly too tough if you suddenly lose your wallet.

With both Visa cards and Mastercards on your trip, you’re on the safe side. Keep your bank cards separated so that you can avoid losing both cards if you should get lost or have your wallet stolen.

Have you lost the card? Block your card immediately if it’s lost or stolen Cards can be blocked and replaced in the mobile and online bank, or by calling us on 915 04800 (+47 915 04800).

Select local currency

Always choose the local currency when using your card abroad. You get a better exchange rate if you pay in a local currency and not in Norwegian kroner.

Many ATMs, shops, restaurants and other places where you use a bank card give you the choice, or choose a currency for you, when you need to pay. You should then use or change to a local currency, or "no conversion".

You can check today’s exchange rates in our currency calculator.

Check today’s exchange rates

Beware of card fraud

False text messages and emails can often seem very convincing. Remember that DNB will never ask you for sensitive information like a password or pin code via text or email.

Have you experienced fraud? Contact us immediately on (+47) 915 04800.

Find out more about what you need to do
Worried older man

On the go this summer?

Keep up to date with the mobile bank. Check balances, approve payments, block cards and much more. Do as over 100,000 others and download the app.

Read more and download

Be ready – even digitally

Stop – Think – Check

Fraudsters are creative and there are always new ways to scam you. Therefore, it’s more important than ever to remember that:

  • digital information can easily be falsified
  • be critical of all digital information, whether you’re reading social media, ads, emails or messages
  • consider the content and send it carefully before you click any further
Les mer om dataangrep

ID theft

ID theft is about stealing information about you and exploiting it. The goal is usually to achieve financial gain by applying for credit cards, taking loans or making purchases of goods and services.

ID thieves are often looking for information such as social security numbers, passport information, bank cards and card numbers, signatures and PIN codes.

Get helpful tips and advice here

How you can protect yourself online

Here are some general tips about how you can protect yourself digitally.

  • Be careful when sharing information
  • Not uncritical click on links or open attachments
  • Ensure secure login
  • Keep up to date with fraud methods
  • Help the bank protect you
Read more about each tip here

Useful How-To videos

Block cards in the mobile banking app

You can easily block your card in the DNB Bedrift mobile bank app should you need it.

How to give power of attorney

If you want to get power of attorney for other people’s accounts or give power of attorney for your accounts, this is how it’s done.

Change user rights

When you have added a new user, you must also assign privileges.

Help and advice

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The number of scams has doubled – avoid becoming the next victim

Did you know that summer is the high season for fraudsters and that the number of fraud cases has doubled since 2020? Theyt is especially important to be careful in summer when many are vulnerable to low staffing and many holiday temps.

Here are some tips:

• Clear and close inactive accounts• Keep track of who has access to the account• Dual control for invoice payment• Amount threshold at user level• Is it the correct contact person in the bank?
• Update the Brønnøysund register with correct information about the company

Cyber insurance covers your business’s need for immediate help from an IT expert when you’re exposed to data breaches to ensure damage is minimised.

International payments FAQ

1. What are IBAN and BIC/SWIFT?
IBAN stands for International Bank Account Number and is an international standard for account numbers. You can find the IBAN on your bank statement or by using the IBAN calculator.

BIC stands for Bank Identifier Code and is the code that identifies the bank. BIC is also called SWIFT, and is required when making payments to a number of countries, and always when using IBAN.

  • BIC/SWIFT addresses consist of 8 or 11 characters
  • DNB’s BIC (SWIFT) address is DNBANOKKXXX

2. I’m waiting for a payment
Check with the sender if they’ve entered the correct details To receive money from abroad, the send will need:

  • Your name and address;
  • Your IBAN
  • Our BIC/SWIFT which is DNBANOKKXXX;
  • Currency type and amount;

Online payments FAQ

1. When are the payment deadlines?
If you’ve registered the payment before 14:30 on a working day, the money should be in the recipient’s account the same day.

If you’ve authorised a payment or file after 14:30 the money will be in the account early the next working day (Monday to Friday).

2. Where can I see the last transactions?
In the DNB Corporate app: When you’re at overview, click the account number you want to look at. Here you can choose between completed or upcoming.

In the online bank: Choose Account in the menu and then New account information / Recent transactions Select the relevant account and date and click ‘Display overview’

Here you’ll be able to search transactions from up to 2 years ago, although the maximum search period is 1 year at a time. If you want to print out or export the information, you can do this by clicking on ‘Print’, ‘To Excel’ or ‘To CSV file’ at the top of the page.

3. It does not say who has paid for the last transactions?
The payment must be posted in your account before you can see information about the sender. You can then see this in the corporate online account by clicking Payments - Incoming payment

If the payment has only been reserved, you’ll have to wait until it’s posted, normally the next working day.

Frequently asked questions about file transfer

There are several ways to have file transfers in DNB. The most common ways are to send and retrieve files in the online bank manually or have a direct integration with the accounting system.

1. What is RGB (accounting-approved payments)?
DNB offers Accounting Approved Payments (RGB), which makes it easy for you to approve the payments directly in the accounting system in a secure manner and complies with regulatory requirements.

Using pre-approved payments, you don’t need to approve the payment files in the corporate online bank and most accounting systems facilitate this.

Read more about accounting approved payments

2. I’ve ordered a payment service agreement and now I don’t see who’s paid?
With a payment agreement, you will find that you do not see the name of the sender on the bank statement, only total entries. Information about who has paid is located in the file that you either retrieve in the online bank or directly in your ERP system.

Did you not find what you were looking for?

We have several help and guidance pages with different topics such as:

  • Accounts
  • Corporate online bank
  • ERP and integration
  • Corporate card
  • Financing
  • Your pension
  • Insurance

Feel free to contact us!

In the corporate centre, we are available to answer your questions.

Call the corporate department

by phone on +47 915 04800

Opening hours:
Monday to Thursday: Friday 08:00-20:00 08:00 - 18:00Saturday: Sunday 10:00 – 15:00 Closed

Chat with us

Our chatbot Aino is available to answer your questions 24 hours a day.

If you open a chat in the online bank and Aino doesn’t know the answer, you’ll be able to continue the chat with an adviser during the corporate department’s opening hours.

Make an appointment for advice

Here you can book a telephone or video meeting with, among other things, start-up advisers, insurance or financing for tips and sparring.

Questions related to online banking and the status of cases should be directed to the phone or chat.

Make an appointment

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PO Box 1600 - Sentrum

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