• Chatbot
  • Help and guidance
  • Find your DNB office
  • Make an appointment

Help with insurance

Do you want to report a claim? Or change your insurance?

Many people have questions about

This is how you do it

Questions and answers

home insurance

Household contents and house insurance

Questions and answers

invoices and payment

Invoice and payment of insurance

travel insurance

Travel insurance

Questions and answers

car and vehicle insurance

Car and vehicle

Questions and answers

pet insurance

Pet insurance

Questions and answers

children’s insurance

Children’s insurance

Questions and answers

life insurance

Life insurance

Questions and answers

See also

Contact us

Customer Services - Retail

Call us on +47 915 04800

Opening times

Monday–Sunday07:00–23:00

Book an appointment with us

You can book an appointment to get advice on loans and insurance at one of our branches.

Book an appointment with us

Ask our chatbot

Our chatbot Aino is available to answer your questions 24 hours a day.

If you open a chat in the online bank and Aino doesn’t know the answer, you’ll be able to chat with an adviser during the customer service centre’s opening hours.

Wish to make a complaint?

Please get in touch and we’ll be happy to help.

Read more

Notification of unacceptable circumstances

Unacceptable circumstances include circumstances that are in breach of legal rules (laws, regulations etc.), DNB’s written ethical guidelines (Code of Conduct) or ethical norms to which there is broad adherence in society.

Read more

For customers who are deaf or hard of hearing

We are available through digital services such as chat and contact forms when you are logged in to the online bank, in addition to text message services.

If these services cannot be used, we can be contacted by telephone using Text telephone 149 (Telenor), Image interpretation service (NAV), and via our appointment booking form above.

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Head office

Dronning Eufemias gate 30

0191 Oslo, Norway

Postal address

DNB

PO Box 1600 - Sentrum

0021 Oslo

Org. no.

DNB Bank ASA

984 851 006

DNB Websites

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International

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