Corporate customer service

Frequently asked questions

Internet bank login
PIN code, user ID, password calculator, browsers we support Log in
Cross-border payments
Exchange rate, cut-off times, prices, invoice currency, transfer currency, IBAN, BIC Cross-border payments
Find offices
Find offices, in-store banking outlets and ATM's in Norway
Find offices
Technical questions
Browser and software requirements, upgrades Technical questions
Account maintenance
Account opening, change of address Account maintenance
Send and retrieve files 
Software requirements, set-up Send and retrieve files
Cards and PIN codes
Lost or stolen card, currency to use abroad, travel insurance
card and pin

User IDs are personal and cannot be shared

Information for existing corporate customers

Please note that User IDs are personal and cannot be shared between employees in a company. New DNB Connect users should contact their local administrator in their company to be assigned their own personal User ID.

A notarised copy of you passport (certified by a notary public) and a signed service agreement for DNB Connect is required.

For further assistance, please call corporate customer service in Norway on (+47 915) 04800 - option 9.

How to become a DNB customer

Please call our main customer service number (+47 915) 04800 - option 9. A customer service adviser will help you find solutions suitable for your company's needs.