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Ethics

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Why must DNB maintain high ethical standards? DNB needs the trust of those on the outside in order to achieve success. It is therefore important that we are characterised by high ethical standards and that everything we do can withstand the light of day.

This is important because

• Customers expect proper treatment.
• It helps to maintain the trust of the outside world.
• It is one of DNB’s responsibilities as part of our society


In order to achieve this we must always be a step ahead and maintain our ethical alertness, so that the organisation develops robustness as far as identifying and solving ethical dilemmas is concerned.

Consequently ethics is one of our deliberate priority areas based on the Group’s Code of Ethics, focusing on social responsibility and a high level of compliance. In addition, we need our employees to be able to use their own judgement and have a good understanding of the day-to-day implications of high ethical standards.

The Group’s Code of Ethics should raise our awareness of the ethical standards required in DNB. The code emphasises that we should always meet each other with openness, respect and care, and it should help us combat corruption, extortion, bribery, money laundering, terrorist financing and the financing of criminal activities. The code also urges employees to notify reprehensible actions at the workplace.

Training

In DNB, training and educational measures that deal with ethical issues are important to raise awareness of ethical grey areas and increase competence. 

The group-wide ethics training programme DNB Ethics was launched in 2013. DNB Ethics is a dilemma based programme aiming to communicate and implement the Group’s Code of Ethics. This programme is mandatory for all DNB employees (Worldwide).

Ethics training also includes e-training programmes on financial crime and money laundering that are mandatory for all employees who come into direct or indirect contact with customers.
In addition, ethics/good counselling practice plays a central part of the authorisation system for financial advisors.

Internal notification

DNB employees must notify their immediate superior or Group Audit if they discover reprehensible or unlawful actions at the workplace. An internal notification can be sent directly to an e-mail box to which only the group chief audit executive has access. The group chief audit executive will treat this information with confidentiality. Employees are protected against reprisals or similar resulting from such notifications.