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BankID is a personal and simple electronic proof of identity for secure identification and signing online. With BankID you can sign documents electronically to avoid having to attend somewhere in person or sending them in the mail.

What is BankID?

Ìn addition to using BankID as a secure electronic proof of your identity, you can also use BankID to make a personal electronic signature.

Your BankID is personal and must not be transferred, entrusted to or used by anyone other than you. Passwords, personal codes and other security procedures shall not be revealed to anyone, including the police, the Bank or members of the Customer's household.

This is how BankID works

Identification
The identification tool is used when you use BankID as electronic proof of identity, for esample when you log in to the Internet bank.

Signing
You use the signing function when you use BankID to make a personal electronic signature, for example when you enter into an agreement with a BankID user site. An electronic signature with BankID is just as binding as a handwritten signature on paper.

Frequently asked questions about BankID

Error code BID 1439

Error code BID 1439 usually occurs if you enter a wrong one time code from your code device several times. This usually happens if you:
  • have different code devices and use a wrong one
  • also have BankID from another bank and forget to choose DNB in the first step of the login procedure

Call us on 915 04800 (+47 915 04800 from abroad), and we will help you.

Error code BID 2031

Error code BID 2031 usually occurs due to two main reasons:

1. You are using Internet Explorer 9, 10 or 11 on a computer at work
In order to use BankID on your computer at work, IT Support needs to include the following url: https://csfe.bankid.no in Trusted sites for Internet Explorer. More information is available (in Norwegian) at bankid.no

2. You are using a browser that is not resently updated
You need to update your browser to a newer version. You can do this by clicking "settings" and "about" in most common browsers to check for updates manually.

Error code BID 5000

Error code BID 5000 may occur when you try to log in with BankID. This often means that the browser you are using is blocking third-party cookies.

To solve the problem, you can:

  • Allow third-party cookies by changing browser settings
  • Log in with BankID on mobile or Without BankID
  • Use our Mobile bank
  • Try another browser

What is BankID and how does it work?

BankID is a personal and simple electronic proof of identity for secure identification and signing online. In the physical world you identify yourself with a passport or bank card. In the electronic world you may use your BankID to certify your identity.

Your BankID is personal and must not be transferred, entrusted to or used by anyone other than you. Passwords, personal codes and other security procedures shall not be revealed to anyone, including the police, the Bank or members of the Customer's household.

Read about BankID, BankID on your mobile and more information on bankid.no

How to order BankID?

You must be 15 years to order BankID. Are you between 15 and 18 years you can order BankID for youth in the Norwegian Internet bank. Your identity also need to be proven with your passport in the bank you order your BankID. You can order BankID in several banks.

Internet banking customers order BankID in the Internet bank. You must choose a personal password which you use together with your code device. In DNB you can order BankID from Settings in the Internet bank.

Due to security your BankID need to be renewed regularly. DNB will send you a notification in your secure mailbox in the Internet bank when this is about to happen.

More information about BankID